Fuzion.tech meets O—KEY
Fuzion.tech meets O—KEY: Authenticity and engaging with customers.
Operating in a market with a lot of counterfeit and bad quality products makes it even more important for companies to prove the products origin.
Maintain credibility in the global market
Fuzion.tech is in the beginning of their powerful mission - to ensure anyone and anything can connect to the internet with infinite clean fusion energy. Fuzion will serve customers globally, with their high-quality FTP-300 battery.
"We operate in a market with a lot of fake and bad quality products, which is why we chose to apply the O—KEY solution on our product. We want to prove to the customer ourproduct is good quality, where it's produced and authentic".
- Sean Sealey, title
Traceability is key
Product traceability is paramount in the security industry. Ensuring the integrity of supply chains and tracking products from manufacturing to delivery is simply essential and a considerable value add:
“O—KEY’s ability to create digital records for physical products provides comprehensive traceability throughout the product's lifecycle and aligns perfectly with our company's commitment to quality and transparency. This reinforces our position as a trusted partner in security solutions”.
— Jason Francis White, Group COO, Mega Fortris Group
Engaging and helping customers
Engaging and helping customers
Fuzion.tech also wanted the O—KEY,to engage and help their customers in the best possible way with the onboardingjourney. The serial number on the battery will be matched to a customerprofile, so the customer can keep track of performance, products and warranty.The O—KEY Verifier app makes iteasy for customers to have the best onboarding flow for installing the batterycorrectly and always have the important information at hand. Becausefuzion.tech will be selling the high quality batteries with a reseller, the O—KEY gives fuzion.tech the opportunity to engage directly withcustomers.
"The O—KEY has made us think about an even better user flow, to make it aseamless and easy onboarding journey for our customers, when buying ourproduct".
- SeanSealey, title
Thequality of the battery is prioritized high at Fuzion. The O—KEY solution has enabled Fuzion to providetheir customers with peace of mind and maintain credibility. Together withserialization on the batteries, the product is secured.
"It has been great working with PUFIN-ID. Therehas been a will power from both sides to make it work and to find the bestprocesses going forward. We are also in a similar stage in our developmentjourney, which makes it very easy work together".
- SeanSealey, title
